Gaming should be a source of fun, not stress. Bajimate believes every player deserves a safe and healthy experience — which is why all our responsible gaming tools are completely free.
At Bajimate, we always want you to enjoy gaming — without it coming at the cost of other areas of your life. Responsible Gaming It means betting or gaming while staying in control of your time, money, and emotions.
Many people think of betting as a way to earn money. The reality, however, is that it's primarily a form of entertainment. At Bajimate, the core principles of responsible gaming are — Only bet money you can afford to lose — amounts whose loss won't affect your daily life.
Millions of people across Bangladesh enjoy cricket, football, and casino games online every day. But a small number sometimes lose control. Bajimate wants every user to stay informed and seek help when needed — without any shame or hesitation.
Our Responsible Gaming Under this policy, you can set your own deposit limits, loss limits, session time limits, or opt for full self-exclusion. All of these features are completely free and available to use at any time.
Keep in mind: Gaming should be entertainment — not a way to relieve stress or replace income. If you feel that gaming is affecting your daily life, contact us today.
To keep your gaming experience safe and enjoyable, Bajimate provides a range of effective tools that you can manage entirely on your own.
Set a daily, weekly, or monthly cap on how much you can deposit. Limits take effect immediately once set. To increase a limit, a 72-hour waiting period applies — so decisions made in the heat of the moment don't go through unchecked.
Set a limit in advance for how much you can lose within a given period before play stops. Once you reach that limit, bajimate will automatically halt your betting and send you an alert.
Set a limit on how long you can play in a single session. Once the time is up, Bajimate will alert you and automatically log you out if needed. This helps prevent the habit of playing for extended periods.
If you feel like you need a break, you can temporarily close your account for anywhere between 24 hours and 30 days. During this period you will not be able to log in, but any balance in your account remains completely safe.
Request to exclude yourself from Bajimate for 6 months, 1 year, or permanently. Once the decision takes effect, there is no way to return before the set period ends — this is entirely for your protection.
At regular intervals during play, you will receive a message showing how long you have been playing and how much you have won or lost. These reminders keep you aware of your real situation.
If you notice any of the signs below in yourself, it may be time to seek help. Asking for help isn't weakness — it takes courage.
Feeling the urge to keep betting in order to chase losses
Borrowing money from family or friends for betting, or hiding it from them
Feeling restless, irritable, or unable to concentrate when not playing
Spending long hours gaming at the expense of work, studies, or family responsibilities
Repeated arguments with loved ones over gaming, or strain on relationships
Spending money set aside for essential expenses or savings on betting
Repeatedly trying to quit gaming but being unable to stop
Turning to gaming as an escape from stress, depression, or loneliness
If you recognize one or more of the signs above: Contact our support team right now. We'll help without judgment, and your identity will remain completely confidential.
Using Bajimate's responsible gaming tools is simple. Set your protection limits in just a few minutes.
Log in to your Bajimate account and click the profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option.
Deposit limit, loss limit, session time, or Self-Exclusion — choose whichever suits your needs.
Enter your preferred amount or time and confirm. The limit will take effect immediately.
Once your settings are saved successfully, a confirmation will be sent to you by email or SMS.
Beyond bajimate's own support, you can also reach out to professional help. Remember — asking for help is a sign of strength.
Our Bangla-speaking support team is available 24/7 via live chat and email. Reach out to us directly with any concern — we'll handle it with complete confidentiality.
support@bajimate.comGaming addiction is a recognized mental health condition. Various mental health clinics and counselors in Bangladesh can provide support. Talk to a family member or someone you trust.
Professional CounselingDealing with a gaming problem alone is hard. Bring your family and loved ones into your confidence. Talk to them openly — a strong support network plays the biggest role in recovery.
Family SupportBajimate strictly does not permit anyone under the age of 18 to register or participate in gaming. Date of birth is verified at registration, and a National ID or other documentation may be requested if there is any doubt.
A message to parents: please ensure your children cannot access this platform through your device or account. Keep parental controls enabled on your devices.
If you become aware that a minor is using bajimate, please support@bajimate.comto let us know. We will take immediate action.
Identity verification must be completed immediately after registration.
A copy of your National ID or passport is required for upload.
Suspicious accounts are flagged automatically.
Mobile number verification via OTP is mandatory.
Find answers to the most frequently asked questions about responsible gaming right here.